About CIFA

Specialized FAULisboa service responsible for management, implementation, support and promotion of IT and communication systems, including planning support for these activities and support for institutional decision-making.

Mission

FAULisboa user management: creation of accounts for administrative staff, faculty, researchers and students.

Data Center management: ensuring high availability of central applications and systems installed in the Data Center.

  • Email institucional
  • Institutional website hosting
  • Personal, research project and conference website hosting.
  • Learning management system (LMS - Moodle)
  • Cloud file sharing system (CloudFA - Nextcloud)
  • BigBlueButton videoconference system (internal Zoom alternative)
  • Workflow and ticket management systems.
  • General data storage and protection (security backup).
Structured network and wireless asset management (equipment that ensures data transmission across existing networks) and IP telephony systems (VoIP).

Desktop computer management and maintenance used in classrooms, faculty offices and administrative services.

User Support Services: support for users of institutional information systems, email services, and institutional software/hardware protocols (password maintenance, Eduroam wireless setup, remote VPN access and setup of new laptops for faculty and researchers).

Application and database development: development of applications to address cross-functional needs identified across FAULisboa.

Team

Contacts

Location
Building 1 - Floor 0 - Room 25
Schedule
9.00 - 12.30 and 14.00 - 18.00
Phone
213 615 013/4 · Ext: 425 013/4